Yes, we offer a range of personalized services to make your stay seamless and enjoyable! Upon request, we provide airport transfers, whether you prefer to be picked up upon arrival or meet us at the villa. We also offer grocery services, ensuring your villa is stocked with essentials and treats before you arrive (a small fee applies).

To enhance your stay, we provide a comprehensive guide featuring top recommendations for dining, excursions, snorkeling, and unique island experiences. We can also assist with bookings for guided tours, sailing trips, and sunset dinner cruises. Additionally, as our guest, you’ll receive exclusive discounts from our partners on car rentals and diving equipment rentals.

Our cancellation policy aims to provide clarity and flexibility. To cancel a reservation, please contact us in writing via email or other confirmed communication. Our policy is as follows:

• More than 45 Days Before Check-In: If you cancel more than 45 days before your check-in date, 60% of the total amount paid will be refunded.
• Within 45 Days of Check-In: For cancellations within 45 days of check-in, no refunds will be issued.

Please note that 40% of the total paid amount is non-refundable regardless of cancellation timing. We recommend securing travel insurance if you are concerned about unforeseen changes to your plans.

Our property manager is available 24/7 to assist you with any questions, concerns, or requests. You can reach out to us via call, text, or WhatsApp. Once your booking is confirmed, we’ll provide you with direct contact information for your dedicated property manager, ensuring help is always just a message or call away.

We pride ourselves on providing flexible and convenient check-in and check-out processes to accommodate your travel plans. Upon arrival, we warmly welcome you at the villa, ensuring a smooth start to your stay. If you’ve rented a car, we will be there to greet you at the villa. If you prefer, we also offer airport pick-up to make your arrival as effortless as possible.

For check-out, we ensure that our guests have plenty of time to relax before departure. We coordinate check-out times according to your flight schedule, allowing you to enjoy your final moments without stress. Check-out typically takes place just 30 minutes before you leave for the airport, giving you maximum comfort until your departure.

To ensure a pleasant experience for all, we ask that guests observe a few simple guidelines. Occupancy limits for each villa are noted on our website, and guests should confirm in advance if they wish to bring pets, as pet policies vary by property.

For the comfort of our guests and neighbors, we observe quiet hours beginning around 10 p.m. This helps to create a peaceful environment for everyone. Our team is happy to discuss any special requests or needs before your stay to ensure we accommodate them to the best of our ability.

Each of our villas offers a unique set of amenities to provide an unforgettable and comfortable stay. Guests can view specific amenities available in each villa by selecting the property on our website. Our goal is to meet the preferences of each guest and ensure they have everything they need for a relaxing stay. Should you have any specific requests or questions about amenities, our team is here to assist.